DevOps is a technical term formed by combining the words “software development” and “operations“, and is meant to represent a merged and collaborative approach between these two spaces in the business world. DevOps teams like us, help companies streamline procedures and move more efficiently by automating everyday processes so they can focus on innovation.
With business productivity and efficiency becoming more crucial than ever in today’s competitive market, organisations have started adopting automation technology which results in more efficient operations and better access to valuable insights.
Embrace Automation
Whether you’re intending on embracing DevOps and Automation as part of your business strategy or not, learning how automation is the driving force behind modern organisations is essential. These 6 global automation trends are fuelling the future of business in 2023:
1. LOW-CODE / NO-CODE APPLICATIONS & PLATFORMS
Low-code / No-code automation has started gaining more traction in recent times due to the fact that these platforms are basically software programs that require little to no coding experience to implement and maintain. As organisations embark on their digital journey, they start to lean into the idea of complete hyper-automation of which low-code forms an invaluable part. Adopting a low-code approach allows organisations a competitive advantage in the fast-paced world of business. Take a look at the unboxing of our own low-code automation product, .integr8, which allows seamless integration between your financial software and any other business platforms.
2. COGNITIVE AUTOMATION
Artificial Intelligence (AI) and Machine Learning (ML) have already started transforming the way businesses operate. As the market evolves, advanced analytical methods are becoming increasingly important. Process Automation is developing from being just a data-scraping technology with bots handling large volumes of repetitive tasks to a more intelligent technology. That's right, we ARE living in the future and Machine Learning and Artificial Intelligence aren't just meant for large tech-focused corporations overseas. According to BusinessTech in 2019, 46% of South African businesses have confirmed already having piloted AI within their organisations. Which brings us to our next point:
3. FASTER ADOPTION OF COGNITIVE AUTOMATION IN SME'S
Small to Medium-sized Enterprises (SME’s) have started to realise the potential that Process Automation Solutions holds to thrive in an increasingly competitive market. An increasing number of SMEs are becoming interested in adopting digital technologies, with the primary reason being process optimisation. According to a Deloitte Survey, 73% of business executives said that they have already embarked on their journey towards cognitive automation. According to this article by ITWeb, 97% of global SME's have accelerated adoption of technology due to Covid-19, however, only 23% of these SME's were able to dedicate the necessary resources to new digital tools. With more affordable automation options entering the market, our suggestion to SME's is to start with digitalisation and slowly build their way up to where they see their organisation thriving. SMEs can start to explore their options and in the process reduce costs, improve customer service, streamline business operations, decrease turnaround times and improve competitiveness. Additionally, introducing Business Process Automation enhances service quality as it minimizes human error that results in inconsistent result delivery.
4. MULTI-CLOUD ENVIRONMENTS
As more organisations start using cloud computing and big data analysis, they’ll need to be able to access their data in various locations across different clouds. Hybrid and Multi-cloud environments give businesses access to more features than they could get from just one platform alone, but it is important that you don't go blindly into adopting cloud. According to Birgit Smythe, MD of IBM Gold Partner Envisage, you need to ensure that you have visibility of the entire environment in order to manage it effectively. Investment by businesses in Multi-cloud environments is predicted to be on the rise in 2023 and will allow enterprises better performance and faster response times when dealing with high loads on servers or applications running on them.
5. KUBERNETES & GITOPS
In the DevOps world, GitOps is a system that uses certain tools to automate the software delivery pipeline and deliver efficient and secure solutions without glitches. Kubernetes is an open-source orchestrator for containerized platforms and is emerging as an infrastructure trend on the operations side. The two are closely connected: both allow you to easily implement solutions using your existing infrastructure without having to set up servers or manage storage yourself.
6. TOTAL EXPERIENCE (TX)
As can be deducted from the name, Total Experience (TX) is a business strategy that creates the ultimate shared experience by blending the customer experience (CX), employee experience (EX), user experience (UX), and multi-experience (MX) disciplines. The primary objective of total experience is to improve experiences at the intersection of multiple individuals to achieve a transformational business outcome. At the end of the day, employee experience impacts customer experience, and user experience impacts employee experience. Traditionally, these disciplines aren't treated as interconnected even though they are. A cultural shift is happening in which businesses aren't just focused on coming up with innovative solutions anymore, but also on how to provide the Total Experience.
These 6 trends in Automation and DevOps will help organisations in 2023 move rapidly beyond automation, focusing on continuously improving outcomes and pushing efficiency barriers, redefining productivity as they go. Will you be taking a step towards your organisation’s digital transformation in 2023, or are you still on the fence about business process automation and optimisation?
Increase Your Competitiveness.
Covid-19 and its drama have caused a significant disruption in how organisations operate. CIOs and IT teams have risen to the occasion and (with the resilience technology offers businesses) have ensured that many organisations manage to continue trading through all of our many lockdowns. This goes to show that capitalising on the future of automation technologies will build operational resilience and increase your organisation’s competitiveness in today’s economy as it not only reduces costs and lessens work, but simultaneously improves the total experience.
To have a robust digital transformation strategy, it’s imperative to identify the potential of these tools working together for the organisation. Get in touch with the industry and automation experts at .CoLab . Our skilled and trained professionals will assist you through the complete journey of successfully optimising business processes and your digital strategy, incorporating automation, and ensuring efficiency and better ROI.
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