Being a little more than a year into the pandemic, we all know how COVID-19 has forced businesses to rethink the way they do business. But what not everybody realises, is that the client base’s need for a proper Business Process Management (BPM) tool has never been greater. The solution providers who are ahead of the curve, immediately started including BPM in their offerings to new clients whilst upselling this operational tool to their existing clients. More and more solution providers are also starting to realise that an effective way to increase their market share is by ensuring that their teams are able to provide these services in-house, instead of outsourcing to other business partners.
As one of the leading Business Process Management Solution Providers in South Africa, we clearly see how this shift is changing the industry for the better and how it helps our Business Partners grow daily. We believe in the power of BPM software, especially with the “new-normal” knocking at our doors, but we also realise that navigating sales, placing orders, managing projects and consultant readiness can be difficult hurdles to overcome when establishing a new revenue stream.
Most Business Process Management software (such as BPM for Sage) are role-based solutions that help you map out everyday processes to identify and eliminate bottlenecks, control costs, and then easily manages these business processes within an organisation. Automating, as well as managing a business’s processes, improve productivity and efficiency by routing transactions, tasks and activities from person to person involved in the process. The challenge is that many people only see one part of a process, and very few can take a step back to see the full effects of a process. Not everyone can see where the process starts and ends, the key data that is needed, and where potential bottlenecks and inefficiencies lie. As a solution provider, you are expected to be able to solve all of your client’s process-related problems, but what if you don’t have the knowledge or experience to implement your proposed solution? Or even, what if you don’t know what solution to propose?
In THIS webinar, which was presented by our own Hano Breytenbach and hosted by fellow Solutions Provider, About IT, we elaborate on what BPM is, the challenges one might encounter in a business process environment and how to solve them.
If you've been thinking about entering the BPM space, we need to tell you that the scary reality is that the knowledge you’ll need to successfully do so comes from experience, the type of experience you get when making mistakes and learning from them. We know, we know! Making mistakes as a B2B service provider is unforgivable. So, what you actually need is an experienced overseer, a guardian of sorts, to help you sidestep the pitfalls so that you can gain the experience without the mistakes, while still allowing you to stay in charge of the project and your client (Fat chance of that happening, right?)
Wrong! When .CoLab director and founder, Hano Breytenbach, opened for business in 2017, his vision was collaboration. He soon noticed that there is a need for this type of support in the BPM space and by combining his two passions (collaboration and how data ties into a business’s processes) he started working on an idea to enable our partners in the BPM space.
This idea has since grown into a well-developed Business Partner programme through which we enable our business partners to handle projects on their own, from sales stage straight through implementation. Our team’s extensive product knowledge and experience on multiple Financial and Process Management solutions have allowed us to develop this programme to provide our partners with the expert support they need, upskill their employees, increase their market share in the business process management sector and improve upon their bottom line. We enable your consultants to implement solutions while ensuring successful outcomes, by providing a gradual skill transfer over the course of 3 projects (start to finish) and ongoing on-the-job training during and after each project. Remember earlier when you wished for that guardian that has your back?
At the end of the day, we know that being a service provider in the finance and/or operations management software sector, isn’t always sunshine and roses. Let us help you increase your bottom line, take your business to the next level and become the expert solutions provider you know you are. Contact us now to schedule your callback.
Comments